The Emotional Quotient Inventory (EQ-i) was the first scientifically validated assessment tool for emotional intelligence skills and was the most widely used, best selling, most flexible, most studied, cost effective measure of EQ competencies in the world until 2011 – now there’s the EQ-i Version 2.0!

To be a highly effective person is to demonstrate the competencies measured by the EQi-2.0®. These competencies are highly correlated with the ability to provide inspirational leadership; the ability to provide outstanding customer service; the ability to be an excellent team member; and the ability to be a leading salesperson – all the elements of business that are based on human interaction. Why not just say “people skills”? We could, but we now know so much more than that, but if you’re more comfortable with “people skills” – then we won’t stop you. However, we now know that each and every one of the competencies related to demonstrating highly effective people skills is related to one’s ability with emotions – one’s own and the emotions of others.

The Bar-On Model of EQ was measured by the EQ-i, and now the EQi-2.0®, and consists of 15 ‘EQ Competencies’

Self-Regard – respecting oneself; confidence

Self-Actualization – pursuit of meaning; self-improvement

Emotional Self-Awareness – understanding own emotions

Emotional Expression – constructive expression of emotions

Assertiveness – communicating feelings, beliefs; non-offensive

Independence – self-directed; free from emotional dependency

Interpersonal Relationships – mutually satisfying relationships

Empathy – understanding, appreciating how others feel

Social Responsibility – social consciousness; helpful

Problem Solving – find solutions when emotions are involved

Reality Testing – objective; see things as they really are

Impulse Control – resist or delay impulse to act

Flexibility – adapting emotions, thoughts and behaviors

Stress Tolerance – coping with stressful situations

Optimism – positive attitude and outlook on life

The EQi-2.0® is a Level ‘B’ psychometric and, as such, requires that one meet the academic requirements to use a Level ‘B’ assessment tool OR that they take the EQi-2.0® Certification Course. I have met people who were using the EQ-i as a result of meeting the academic requirements and, unfortunately, they were not adequately prepared to leverage some of the more sophisticated aspects of the EQ-i.EITC offers the EQi-2.0® Certification Course in a number of cities as an open enrolment course and is regularly invited to deliver custom, in-house courses which saves organizations on travel and accommodation expenses and ensures that an organization’s unique needs are met.

Please Click Here for more information on the EQi-2.0® Certification Course.