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Know. Engage. Lead.

Blurry colours in the background, with "Know. Engage. Lead." in the foreground.

Our team recently enjoyed a dynamic three day planning session, which included some new team members! We wanted to come up with some key ideas that would animate everything we do and be meaningful for the people and organizations we work with. You’ll see these ideas and words beside our logo in the coming months and years.

Let me share these ideas and what they mean to us.

Knowing, engaging and leading: this is our base, our process and our vision

Knowing is the starting place for ourselves and for our clients. We care about the science. We want our clients to know the evidence and research related to emotional intelligence and all the implications that it has for them and their organizations. We hope to share what we know about leadership, individual, team and organizational effectiveness. Our current team has close to 200 years of experience in helping organizations to be successful and we want our clients to benefit from that knowledge! So, we start with know. Knowing. Knowledge. We take pride in curating and organizing this knowledge in such a way as to optimize learning through assessment, training, coaching and innovation. We’re committed to maintaining our own expertise in the field of emotional intelligence, and sharing that with our clients.

But knowing is not doing. Knowing on its own will not improve performance.

Engaging reminds us that we have to act on that knowledge. ‘Engaging’ is about taking the knowledge and applying it. Our goal is to inspire individuals to engage their emotional intelligence skills. Engaging is how learning comes alive. We are excited when clients take an active role in their own lives and participate in their organization’s development. When clients focus on their teams, collaborate with their managers and support those that look to them for guidance – that’s engagement. Engagement is social.

Engagement must have a purpose, a direction.

Leading connects us to purpose. Leaders take responsibility for objectives; for direction. Leading is the imperative to impact the world and others, in an ethical way, that results in desired processes and outcomes. The outcomes are personal. But they are professional and organizational too. We need leaders that are authentic: Authentic leaders are inclusive, balanced, self-aware and self-regulating. At their core, their motives are guided by values of inclusivity, humility, respect and curiosity and they inspire their team to model the values and mission of the organization. Leaders know that taking a respectful and equitable approach can lead to more relevant, engaging and innovative processes and outcomes. Innovative leaders focus on continuous improvement and creative strategies to improve individuals, teams and organizations. When leaders commit to these principles, they become part of the solution for their organizations.

Knowing, engaging and leading – these ideas will be a kind of compass for us as we develop meaningful relationships with clients and colleagues and support clients to realize the sustainable changes they are seeking for themselves and for their organizations.

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Know. Engage. Lead.

We provide training, assessment and coaching for managers and leaders who want to improve team functioning, work effectiveness and profits.

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