Articles about emotional intelligence

Grappling with connectedness and the mythology of independence

Grappling with connectedness and the mythology of independence

I was invited to a virtual coaching networking meeting, knowing only one person. Joining new groups can be uncomfortable for…

The privilege of social isolation

The privilege of social isolation

Yes, these are incredibly unstable times and the impacts are being felt by everyone worldwide. Collectively, we are now thinking…

Practicing silence in coaching and leadership

Practicing silence in coaching and leadership

For coaches and leaders, comfort with silence is essential.  Silence lets us slow down. When we slow down all kinds…

Problem solving is the enemy of empathy

Problem solving is the enemy of empathy

Listening is hard work. And listening to someone’s pain is even harder. Humans are good at avoiding pain. And we…

No guts, no glory: the evolution of the workplace

No guts, no glory: the evolution of the workplace

“No guts, no glory” “No pain, no gain” “Keep your nose to the grindstone” “When the going gets tough, the tough get going” While there may be some truth in each of these sayings about the workplace, there is a…

Courage, leadership, and your emotional intelligence

Courage, leadership, and your emotional intelligence

Courage is commonly thought of in the context of an incredible act of bravery, or overcoming extreme adversity or risk. In everyday life, we might think of courage as getting up in the night to see if the noise we…

Emotionally intelligent career advice: Who’s writing your reference letter?

Emotionally intelligent career advice: Who’s writing your reference letter?

It continues to amaze me how some employees treat the very people who will be writing their reference letters. Who’s writing your reference letter or who is going to provide a reference for you and what are they going to…

Unconscious bias, emotional intelligence and leadership

Unconscious bias, emotional intelligence and leadership

“We see the world not the way it is, but the way we are” – Talmud This ancient notion points to how unconscious or implicit biases arise. The strength of unconscious biases is it can help us think and make…

Reality testing and learning to change our opinions

Reality testing and learning to change our opinions

BySherwin ArnottMay 1, 2017

“As much as we might like to believe that we can flip a switch and become dispassionate, coldly logical evaluators…

Fully formed and fully functioning is a fiction

Fully formed and fully functioning is a fiction

October 7, 2016

There can be a lot of pressure to present as fully formed and fully functioning. There are myriad problems with…

Authenticity condundrum: leadership skill or reason to be a jerk?

Authenticity condundrum: leadership skill or reason to be a jerk?

July 18, 2016

Authenticity is a critical concept in contemporary leadership. Just look at any of the literature on leadership over the past…

The backwards bicycle and neuroplasticity

The backwards bicycle and neuroplasticity

June 21, 2015

The backwards bicycle was designed by some welders that work with Destin, an internet-famous science communicator. He’s funny and engaging…

Healthy self-regard in effective leaders

Healthy self-regard in effective leaders

February 24, 2015

I once spoke at a leadership conference where a leader in my field was one of the other speakers. I…

One of the biggest problems in workplace performance: lack of awareness of impact

One of the biggest problems in workplace performance: lack of awareness of impact

February 3, 2015

Have you ever noticed that most workplace issues stem from someone’s lack of awareness of their impact on others? The…

How to effectively engage in traditional family gatherings (like Festivus)

How to effectively engage in traditional family gatherings (like Festivus)

October 11, 2014

The family gathering is a common enough event, even in modern life. But for many people, weekends spent with family…

Emotional Intelligence and Gender Based Violence

Emotional Intelligence and Gender Based Violence

November 28, 2013

I just had lunch with a colleague who just returned from a country, which shall remain nameless, where she was…

Emotionally intelligent features of the Bechdel Test

Emotionally intelligent features of the Bechdel Test

November 14, 2013

Wow, what a couple of weeks for the Bechdel Test. I heard an interview last week on the radio with…

The Emotional Intelligence of Physicians

The Emotional Intelligence of Physicians

October 28, 2013

When I told friends and colleagues I was going to be spending two days last week teaching an Emotional Intelligence…

Emotional Intelligence resources

The Science of People Skills, published in the International Coaches Federation Western Canada Journal of Coaching (PDF)

Leaders with Emotional Intelligence – published in the Art of Leadership Magazine, Spring 2013 (PDF)

Leading with Emotional Intelligence – presented at the ASEAN World HR Congress, Kuala Lumpur, 2010 

Coaching Leaders – published in the Vancouver Board of Trade periodical, “Sounding Board” (PDF)

Return on investment reports

There are two very interesting reports with research on the measurable impact of EI development in organizations:

  1. ROI and Emotional Intelligence (PDF)
  2. Leadership and emotional intelligence: driving ROI and performance (PDF)