Articles by The Emotional Intelligence Training Company
Don’t go on a canoe trip with a dog named Tipper
Reality testing and flexibility… in the wild.
What counts as professional skills is changing and teams are faced with rising expectations. Here’s how emotional intelligence can help.
Whether it’s understanding the market, developing innovative and thoughtful benefits packages, or ensuring your colleagues feel safe and secure, emotional intelligence skills have a lot…
I would like to explore some of the consequences of minimizing the social conditions that make it so difficult for some to recover from challenges…
There are 34.27 million users of social media in Canada this year, and this number is projected to increase to 28.93 million by 2027.
Around here we have a curious habit. We have a curiosity habit.
Negotiating with emotional intelligence
Emotional intelligence skills can make a critical difference in our negotiations.
The science of people skills: Measuring emotional intelligence
Since humans are social and emotional beings, effective human interactions require emotional skills. This explains why the performance of organizations is deeply connected to the emotional intelligence skills of their team members.
Top ten mistakes that leaders make
This is a webinar recording from January of 2022 on the top ten relationship mistakes leaders make.
How to keep momentum after an emotional intelligence team training
The excitement of new EI skills can sometimes slip away as everyone starts to respond to the 150 emails that accrued. It’s hard to make a culture shift.
Navigating post-pandemic change (yes, more) with cautious optimism
The pandemic has required us to have a hyper-focus on the safety of ourselves, our families and our communities. At the same time, we have witnessed enormous and painful social upheaval and human suffering on a global scale.
Join us and hone your emotional intelligence and leadership skills
We’ve discovered the joy of having a larger number of international participants in our trainings. People from different walks of life, and different time zones, help us think broadly about the myriad contexts in which emotional intelligence skills play a…
Grappling with connectedness and the mythology of independence
This might be a wake up call to all that we have taken for granted – the choices, the freedom of movement, our insatiable consumerism, our access to healthcare, resources, services and supports, our friends, family, and communities, our ability…
The privilege of social isolation
Yes, these are incredibly unstable times and the impacts are being felt by everyone worldwide. Collectively, we are now thinking about the most vulnerable, the people on the margins, the ones most susceptible to contracting and being deeply impacted by…
Practicing silence in coaching and leadership
In leadership roles, whether with individuals or groups, cultivating silence cultivates a coach approach. Coaching is one of four dimensions of leadership in the emotional intelligence leadership model we use…
Problem solving is the enemy of empathy
Our desire to problem solve might come from empathy, but it doesn’t express empathy. We struggle to see someone we love and care about in pain…
No guts, no glory: the evolution of the workplace
One of the biggest changes in the workplace over the last several decades is the transition from what has been called the ‘Dominance Paradigm’ where managers dominate their employees to the ‘Partnership Paradigm’ in which managers partner with their employees…
Courage, leadership, and your emotional intelligence
Courage is not just about superheroes; it is personal and is found in everyday interactions and situations. It is the willingness to face agony, pain, intimidation or uncertainty, even when we are reluctant or fearful. And it’s essential to leadership.
Don’t Let Emotions Run Your Life
This month’s book is “Don’t Let Your Emotions Run Your Life: How dialectical behavior therapy can put you in control” by Scott E. Spradlin, A New Harbinger Self-Help Workbook. This is a wonderful workbook that I have found to be invaluable for examining our own relationship with emotions. I bought it from Odin Books in…Empathy and good design
IDEO is a world leader in product design. The founder David Kelley tells us why empathy is so important to good design…Singapore June 2008
Just back from speaking at the Key Media HR Summit 2008 in Singapore. I was struck by the near universal move, in business!, toward embracing more of what makes us human. Speaker after speaker spoke about how the emotional impact of good leaders and equitable workplace practices results in increased organizational effectiveness for businesses and organizations…
Emotional Intelligence resources
Leaders with Emotional Intelligence – published in the Art of Leadership Magazine, Spring 2013 (PDF)
Leading with Emotional Intelligence – presented at the ASEAN World HR Congress, Kuala Lumpur, 2010
Coaching Leaders – published in the Vancouver Board of Trade periodical, “Sounding Board” (PDF)
Return on investment reports
There are two very interesting reports with research on the measurable impact of EI development in organizations: