Articles by EITC
Webinar recap: ROI for emotional intelligence
Conflict-resilience through coaching and emotional intelligence
Culture is grown not built
Preventing, or reversing, the turnover trend
How emotional intelligence can boost your organization’s bottom line by increasing productivity and saving money
With so much focus on the pandemic, there has been a lot of talk about all the challenges that have come our way over the…
We are becoming more reliant on the internet and social media for our daily lives. Whether we use it for personal reasons (i.e checking out…
Around here we have a curious habit. We have a curiosity habit. We ask, coach, direct, and yes, implore, others to do the same. Contrary…
At EITC, we’re thinking a lot these days about coaching. So much so we’ve thought about changing our name to The Emotional Intelligence Training (and…
The science of people skills: Measuring emotional intelligence
Organizational effectiveness depends on the people in them. Leadership, teamwork, human resources, customer service, psychological safety, and sales require human interactions. Since humans are social and emotional beings, effective human interactions require emotional skills. This explains why the performance of organizations can be traced to how individuals within the organization communicate, approach and handle differences, connect to the mission of the organization, and build respectful working relationships with each other. …
Top ten mistakes that leaders make
This is a webinar recording from January of 2022 on the top ten relationship mistakes leaders make. Join David Cory and Jill Cory while they review their list of top ten mistakes and the underlying beliefs and the emotional intelligence…
How to keep momentum after an emotional intelligence team training
Your team has just completed a day of training around emotional intelligence. Everyone is energized but a new work week begins and the pressures of the workplace mount. How do you keep the momentum going? It’s a common problem. It’s…
Navigating post-pandemic change (yes, more) with cautious optimism
We’ve made so many changes in a short time. Many of us have finally adapted, or at least found a way to cope with work, education, and family and friend relationships while adhering to health and social distancing requirements. And…
Join us and hone your emotional intelligence and leadership skills
It’s February! Happy new year! We’re excited about some upcoming webinars and courses. And we’ve been thinking about just how much has changed since this time last year. We’re amazed and gratified by the new influx of course attendees coming…
Grappling with connectedness and the mythology of independence
I was invited to a virtual coaching networking meeting, knowing only one person. Joining new groups can be uncomfortable for me. But I knew we had one thing in common. We were all grappling with the new world we’ve been…
The privilege of social isolation
Yes, these are incredibly unstable times and the impacts are being felt by everyone worldwide. Collectively, we are now thinking about the most vulnerable, the people on the margins, the ones most susceptible to contracting and being deeply impacted by…
Practicing silence in coaching and leadership
For coaches and leaders, comfort with silence is essential. Silence lets us slow down. When we slow down all kinds of good things happen. We get out of our reaction thinking and into our deep thinking. We can be more…
Problem solving is the enemy of empathy
Listening is hard work. And listening to someone’s pain is even harder. Humans are good at avoiding pain. And we have a variety of defence reactions designed to block the experience of having pain. And that includes the pain caused…
No guts, no glory: the evolution of the workplace
“No guts, no glory” “No pain, no gain” “Keep your nose to the grindstone” “When the going gets tough, the tough get going” While there may be some truth in each of these sayings about the workplace, there is a…
Courage, leadership, and your emotional intelligence
Courage is commonly thought of in the context of an incredible act of bravery, or overcoming extreme adversity or risk. In everyday life, we might think of courage as getting up in the night to see if the noise we…
Emotionally intelligent career advice: Who’s writing your reference letter?
It continues to amaze me how some employees treat the very people who will be writing their reference letters. Who’s writing your reference letter or who is going to provide a reference for you and what are they going to…
Emotional Intelligence resources
Leaders with Emotional Intelligence – published in the Art of Leadership Magazine, Spring 2013 (PDF)
Leading with Emotional Intelligence – presented at the ASEAN World HR Congress, Kuala Lumpur, 2010
Coaching Leaders – published in the Vancouver Board of Trade periodical, “Sounding Board” (PDF)
Return on investment reports
There are two very interesting reports with research on the measurable impact of EI development in organizations: