Articles by The Emotional Intelligence Training Company

Coaching with emotional intelligence

Two art pieces in black and white are displayed onto sand and light sage coloured backgrounds and they look complementary.

At EITC, we’re thinking a lot these days about coaching. So much so we’ve thought about changing our name to The Emotional Intelligence Training (and…

Negotiating with emotional intelligence

A negotiator listens intently and watches carefully while their negotiating partner explains something going on for them.

ne·go·ti·ate /nəˈɡōSHēˌāt/ Obtain or bring about by discussion.”he negotiated a new contract with the sellers” We negotiate every single day. We negotiate with our kids.…

The science of people skills: Measuring emotional intelligence

A group of people talking in front of a brain with speech bubbles.

Organizational effectiveness depends on the people in them. Leadership, teamwork, human resources, customer service, psychological safety, and sales require human interactions. Since humans are social…

Top ten mistakes that leaders make

Tiny dinosaurs surround a speech balloon with a big white ball of confusion and stress.

This is a webinar recording from January of 2022 on the top ten relationship mistakes leaders make. Join David Cory and Jill Cory while they…

How to keep momentum after an emotional intelligence team training

Three office workers sit around a desk talking about work and interpersonal dynamics with a large weird tree and hand float in the background.

Your team has just completed a day of training around emotional intelligence. Everyone is energized but a new work week begins and the pressures of…

Illustration of a woman looking into a mirror and seeing something slightly different in the mirror.

Elevating your self-regard

My partner and I have recently moved into a condo for the first time. This means I take an elevator multiple times a day. The elevator is beautiful, marble tile, stainless steel and yes, three walls of mirrors. As much as I try not to, it’s hard not to look at myself. I really try. I stare at the stainless steel door. That’s awkward! My gaze drifts to the mirrors.…

Long Beach at Tofino: a wide expanse of beach and ocean with footprints going towards the water

Finding focus in the midst of complexity

May 2, 2018

“Better living through chemistry” was a Dupont advertising slogan from the ’30s. The slogan implied that with modern science, life is easier. The hope was that technology would give us more leisure time. Technology and science might be making life…

A guy in a suit runs from a tiny chicken, and the shadow of a giant predator.

Unconscious bias, emotional intelligence and leadership

Mar 24, 2018

“We see the world not the way it is, but the way we are” – Talmud This ancient notion points to how unconscious or implicit biases arise. The strength of unconscious biases is it can help us think and make…

Managers mingle at a conference during a networking session in Vancouver.

Five ways emotional intelligence can help you get your next job

Jun 16, 2017

Emotional intelligence forms a critical foundation for workplace success and is really important. But what is it and how can it help you get a job? Emotional intelligence (EI) is simply being intelligent about emotions. But it’s far from simple.…

Brain scans of the same brain across 12 different scans showing different areas lighting up in the Magnetic Resonance Imaging.

Reality testing and learning to change our opinions

May 1, 2017

“As much as we might like to believe that we can flip a switch and become dispassionate, coldly logical evaluators of facts and figures, we simply can’t divorce ourselves of the emotional side of cognition. And it’s important to remember…

A team of dancers in the middle of their choreography with a single dancer flying out of the mass of bodies.

Fully formed and fully functioning is a fiction

Oct 7, 2016

There can be a lot of pressure to present as fully formed and fully functioning. There are myriad problems with succumbing to this pressure. And it’s surprising how often this pressure can assert itself in human contexts. One common instance…

A man walks across a plaza but his shadow shows something very different and ominous: leadership authenticity.

Authenticity condundrum: leadership skill or reason to be a jerk?

Jul 18, 2016

Authenticity is a critical concept in contemporary leadership. Just look at any of the literature on leadership over the past 20 years. In fact, it could be the most critical piece of building trust. And trust is the foundation of…

A felt art rendering of a several bicycles, with one in the middle.

The backwards bicycle and neuroplasticity

Jun 21, 2015

The backwards bicycle was designed by some welders that work with Destin, an internet-famous science communicator. He’s funny and engaging and his videos are really great. Destin’s experience with the backwards bicycle is a fascinating window into a real life…

An illustration of a young leader pointing up toward the leadership key.

Healthy self-regard in effective leaders

Feb 24, 2015

I once spoke at a leadership conference where a leader in my field was one of the other speakers. I fell ill on the day he was to speak and, much to my dismay, missed hearing him. When I asked…

"I have enough technical knowledge that I can make up for my lack of people smarts." - Said no one ever

One of the biggest problems in workplace performance: lack of awareness of impact

Feb 3, 2015

Have you ever noticed that most workplace issues stem from someone’s lack of awareness of their impact on others? The higher you go in the hierarchy, the bigger and more widespread the problems created by a lack of awareness become.…

George Costanza and his father stand up during a tense interaction at the dinner table

How to effectively engage in traditional family gatherings (like Festivus)

Oct 11, 2014

The family gathering is a common enough event, even in modern life. But for many people, weekends spent with family can be very stressful. One major stressor is that there are a lot of spoken, and unspoken, expectations at these…

Sixteen days against gender violence: Status of Women Canada

Emotional intelligence and gender based violence

Nov 28, 2013

I just had lunch with a colleague who just returned from a country, which shall remain nameless, where she was invited to discuss leadership development for women. It was clear to her that not all the men around the table…

A group of swimmers in a swimming pool.

A Lot of Hot Air

by Catherine Burdett, Senior EQ Coach, EITC This past weekend was an extraordinary experience.  For two full days, I was able to observe people in an environment chock-a-block full of opportunities to practice emotional intelligence. PICTURE THIS: Over “2000 athletes, coaches, parents and volunteers gathered at Calgary’s Talisman Centre to stage the Alberta Summer Swimming…
Read More A Lot of Hot Air

Emotional Intelligence resources

Leaders with Emotional Intelligence – published in the Art of Leadership Magazine, Spring 2013 (PDF)

Leading with Emotional Intelligence – presented at the ASEAN World HR Congress, Kuala Lumpur, 2010 

Coaching Leaders – published in the Vancouver Board of Trade periodical, “Sounding Board” (PDF)

Return on investment reports

There are two very interesting reports with research on the measurable impact of EI development in organizations:

  1. ROI and Emotional Intelligence (PDF)
  2. Leadership and emotional intelligence: driving ROI and performance (PDF)