Emotionally intelligent career advice: Who’s writing your reference letter?

It continues to amaze me how some employees treat the very people who will be writing their reference letters. Who’s writing your reference letter or who is going to provide a reference for you and what are they going to say about you? What do you want them…

EQ assessment and coaching paints a clear leadership picture

Maria thrived in the competitive environment of medical school because she was smart and hardworking. She was confident being in charge as a physician leader during rounds and in cross-functional team situations, and was comfortable with a directive style of leadership she learned in medical…

Getting it right the first time: Onboarding with emotion

Here’s a short tale of two impressions. Margaret was at a party when she met Shae who worked at Thread the Needle Electronics (TNE), a company where she had recently submitted a resume. She thought TNE would be a great place to work. Shae told her it was actually a …

Unconscious bias, emotional intelligence and leadership

The strength of unconscious bias is it can help us think and make decisions quickly. The downside of unconscious, or implicit, bias is that it is unconscious and we do not know the extent of the impact on our thinking and decision-making. Once we become aware of these biases, we have more choice over their influence on us….

Celebrating 20 years of emotional intelligence training

My 20 year relationship with emotional intelligence began in June, 1997. I was working at the Open Learning Agency at the time, delivering leadership training and managing a province-wide employment program. I was attending a career development conference in Calgary and chose a breakout session on the topic of…

Emotional Intelligence at the Schulich School of Engineering, University of Calgary

Thank you to the University of Calgary’s Schulich School of Engineering for inviting me in to provide EI training to students. And also kudos. In very progressive fashion, the School of Engineering is offering future engineers more than technical training. They are preparing engineering students for the complex, human world …

Initiatives to support women in leadership

Many organizations have a special initiative to support women in leadership. ATB Financial’s “Elevate” program, Conexus Credit Union in Saskatchewan, goeasy Financial, and Cigna Healthcare are among the growing number of high performing companies that have women’s leadership initiatives. They recognize the important contributions …

Presentation at Royal Roads University Leadership Conference

I had a fantastic time today at the Royal Roads University Leadership Conference. I was honoured to be a presenter with Andrea Reibmayr. Andrea and I cowrote a paper looking at the relationship between the LEADS Framework for healthcare and emotional intelligence …