Return on investment (ROI) in emotional intelligence

Incorporating an understanding of emotional intelligence into your workplace can improve effective leadership and teamwork, and increase bottom-line results!

Research shows that the EQ-i 2.0 as a measure of Emotional Intelligence is linked to:

  • Higher sales and profits
  • Increased performance
  • Improved customer satisfaction
  • Decreased attrition rates
  • Reduction in training costs
  • For more details on this research, download the full ROI and Emotional Intelligence report.


There are two key reports with research on the measurable impact of EI development in organizations:

  1. ROI and Emotional Intelligence (PDF)
  2. Leadership and emotional intelligence: driving ROI and performance (PDF)

Courses and programs

We can help you get an EI assessment, get training and coaching, and certify you to help others.

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