They help keep us on track. Realistically, not everything we do fits with our values, however, we make allowances for less valuable activities or decisions as we ultimately see that they are somehow part of an overall value of ours…
For some, the term “emotional intelligence” is pesky. It has that word “emotional” in it and being emotional has a bad reputation in our society – let alone in business. However, some of the most effective organizations on the planet …
Emotional intelligence forms a critical foundation for workplace effectiveness and is really important to your professional success. But can it help you get a job…
Being able to accept and integrate new information is an emotional intelligence skill. Many of us think of reality testing as cognitive intelligence. To really grapple deeply with this, consider this funny thing about humans…
Our team recently enjoyed a dynamic three day planning session, which included some new team members! We wanted to come up with some key ideas that would animate everything we do …
I’ve been thinking about gratitude, weekends with family, having so much, and how this relates to emotional intelligence …
We have new (not that new) anti-spam laws in Canada, and it reminds me of how important consent is …
One of the most difficult and subtle issues associated with working on a project in some other part of the world is ensuring that you do not try to make their culture more like your own…
Here’s an interview with Kaj Gyr with Radio Nelson. David Cory gets a chance to talk about emotions, the difference between emotional intelligence and emotional …
Doctors are unique in many ways. For example, there is no other group of people on the planet for whom we have a greater expectation that they have great technical knowledge and demonstrate compassion and caring…
What I learned at Harvard is that there is a large group of very committed people working at changing the world. Some of the Key Note speakers talked about changing the world through negotiation (Daniel …
This lecture that Goleman gave at TED is an interesting reflection on compassion, connection and the role of information in caring…
Do you ever feel like Bill Murray in Ground Hog Day when he walks around the corner morning after morning only to step in the same…
I have a very ‘successful’ friend who likes to joke that he and his colleagues are too ‘task oriented’ for EQ and they run a very financially successful transportation business. I also have another friend …
There are missed opportunities to really drive customer loyalty. Even at my local grocery store, there is some confusion about being a real ‘human being’, not a ‘human doing’…
Getting it right the first time: Onboarding with emotion Here's a short tale of two impressions. Margaret was at a party when she met…
Follow Sam on his journey to discovering how to help… This is a story about Sam at human resources, aka people services, at Company X.…
Meet Caroline Stokes In which I sit down with Caroline Stokes, the founder of FORWARD, to talk about…
Is Optimism Weather Dependant? Here in Calgary we are finally experiencing some nice warm (some would say 'hot') weather.…
Gratitude: optimism in action I've been thinking about gratitude, weekends with family, having so much, and how this relates…
Fully formed and fully functioning is a fiction From failing to speak up, to speaking too often and too loudly, the pressure to…