What is emotional intelligence?

Emotional Intelligence is the ability to accurately interpret our own emotions, and to understand how our emotions are connected to our actions and the actions of others. By expanding our capacity to understand, interpret and use our emotions, we can increase our effectiveness at work and in life.

Understanding our emotions is foundational to Emotional Intelligence. Emotions play a critical role in our effectiveness and wellbeing. Emotions influence thoughts and actions. They shape how we view and express ourselves, connect with others, make decisions and handle life’s stresses.