Since humans are social and emotional beings, effective human interactions require emotional skills. This explains why the performance of organizations is deeply connected to the emotional intelligence skills of their team members.
For some, the term “emotional intelligence” is pesky. It has that word “emotional” in it and being emotional has a bad reputation in our society – let alone in business. However, some of the most effective organizations on the planet …
I finally took a look at the leadership institute that Google provides to its employees, and also to the public, called Search Inside Yourself and what I found is pretty inspiring…