Problem solving is the enemy of empathy
Our desire to problem solve might come from empathy, but it doesn’t express empathy. We struggle to see someone we love and care about in pain…
Reality testing, Dylan Marron and Every Single Word
If you ask white folks about the over-representation of white folks on screen, they will often misunderstand and/or underestimate the degree and seriousness of over-representation. Luckily we have some tools to help us with our reality testing…
“My boss has no emotional intelligence”
For some, the term “emotional intelligence” is pesky. It has that word “emotional” in it and being emotional has a bad reputation in our society – let alone in business. However, some of the most effective organizations on the planet …
Unconscious bias, emotional intelligence and leadership
The strength of unconscious bias is it can help us think and make decisions quickly. The downside of unconscious, or implicit, bias is that it is unconscious and we do not know the extent of the impact on our thinking and decision-making. Once we become aware of these biases, we have more choice over their influence on us….
Reality testing and learning to change our opinions
Being able to accept and integrate new information is an emotional intelligence skill. Many of us think of reality testing as cognitive intelligence. To really grapple deeply with this, consider this funny thing about humans…
Show notes: Episode 11, Reality Testing
Reality testing is the second competency in the Decision Making composite. This is the eleventh broadcast in our fifteen part series…
Show notes: Episode 10, Problem Solving
In which David and Kim discuss the tenth competency in the MHS model of EI, Problem Solving, and the way it intersects with other EI competencies…
Healthy self-regard in effective leaders
Healthy self-regard is an essential quality in leaders. But balance is needed to avoid thinking too highly of yourself. Here’s a few ideas…
Emotional intelligence and gender based violence
It’s critical that we include the idea of gender bias in our discussions of emotional intelligence. We need to understand how our socialization affects how we …
Emotionally intelligent features of the Bechdel Test
The Bechdel test is hitting the mainstream, and I think it has some emotionally intelligent features …
Daniel Goleman at TED in 2007
This lecture that Goleman gave at TED is an interesting reflection on compassion, connection and the role of information in caring…
Empathy and good design
IDEO is a world leader in product design. The founder David Kelley tells us why empathy is so important to good design…
