Conflict-resilience through coaching and emotional intelligence
Human resources leaders have the influence to build conflict-resilient workplaces through the training and development of emotional intelligence skills.
How emotional intelligence can boost your organization’s bottom line by increasing productivity and saving money
Reflections on how investing in social and emotional intelligence drives performance up and costs down.
The science of people skills: Measuring emotional intelligence
Since humans are social and emotional beings, effective human interactions require emotional skills. This explains why the performance of organizations is deeply connected to the emotional intelligence skills of their team members.