Articles by The Emotional Intelligence Training Company

Empathy and good design

Empathy as a design thinking quality

IDEO is a world leader in product design. The founder David Kelley tells us why empathy is so important to good design…

EQ Interview Questions

People walk about in Trafalgar Square in London

Here are a few thoughts on some interview questions that fold in the fifteen emotional quotient competencies of the BarOn model of EQ …

Emotional Intelligence resources

Leaders with Emotional Intelligence – published in the Art of Leadership Magazine, Spring 2013 (PDF)

Leading with Emotional Intelligence – presented at the ASEAN World HR Congress, Kuala Lumpur, 2010 

Coaching Leaders – published in the Vancouver Board of Trade periodical, “Sounding Board” (PDF)

Return on investment reports

There are two very interesting reports with research on the measurable impact of EI development in organizations:

  1. ROI and Emotional Intelligence (PDF)
  2. Leadership and emotional intelligence: driving ROI and performance (PDF)