Meet the tiny Calgary Flames fan, big enough to cheer for the Edmonton Oilers
The Flames are done for the Season. They were beaten in four straight games and finished last week. And now the Oilers will go on and Flames fans will have to decide…

The Flames are done for the Season. They were beaten in four straight games and finished last week. And now the Oilers will go on and Flames fans will have to decide…

I just attended our recent EQ-i 2.0 certification course in Vancouver. After an hour or so on the first morning, there was a shift in the room. There was a heightened awareness that the learning opportunities …

In which Sherwin admits he’s not perfect when he interacts with tech support staff, and commits to doing better in 2016 by working on his emotional intelligence skills…

Beth Dean is an accomplished designer and is working with Facebook (on authenticity and transparency) – she has also taken some extra time to elaborate on her thoughts on emotional intelligence in design…

2015 is a new beginning – Sherwin reflects on the how certain terms can be alienating …

I really enjoy Instagram. I get joy from posting photos to Instagram and also from seeing the photos that other folks are posting. Like other social media, I’m a bit of a late adopter. I’ve discovered that there are ways to be on Instagram with more and less emotional intelligence…

Joyous New Year. Not everyone makes resolutions. Not everyone makes resolutions that relate to emotional intelligence…

The Bechdel test is hitting the mainstream, and I think it has some emotionally intelligent features …

A surprising amount of meaning can me made in 140 characters. And as we say in brand management, it’s not what you say, it’s what people hear…

A friend is grieving the tragic death of a family member and has reached out to her community which includes me…

In this video, Melanie Rudd explains the results of some research at the Stanford Graduate School of Business. Do you have an experience of too little time? Are you time hungry? …

IDEO is a world leader in product design. The founder David Kelley tells us why empathy is so important to good design…

Here in Calgary we are finally experiencing some nice warm (some would say ‘hot’) weather. It’s interesting how weather seems to affect our ability to be optimistic. It’s difficult to stay positive and upbeat when the weather is not so pleasant. You may not have noticed it when the weather is unpleasant for many days…

This past weekend was an extraordinary experience. For two full days, I was able to observe people in an environment chock-a-block full of opportunities to practice emotional intelligence. PICTURE THIS: Over “2000 athletes, coaches, parents and volunteers gathered at Calgary’s Talisman Centre to stage the Alberta Summer Swimming Association Provincial Championships, where athletes who qualified…

Have you noticed all the hype about back to school? I was at an office supply store yesterday and kids with their parents were everywhere frantically buying up school supplies. It was a little strange. August doesn’t seem like ‘back-to-school’ month! Well if you watch TV ads you might think it started in July. Why…