Doctors are unique in many ways. For example, there is no other group of people on the planet for whom we have a greater expectation that they have great technical knowledge and demonstrate compassion and caring…
We’re excited to welcome Dr. Diane Walters PhD, to the EITC team…
Okay! We’ve sorted out our 2014 dates for EQ-i 2.0 certification courses. We’re still planning on visiting Toronto, Ottawa, Calgary and Vancouver…
The full quotation is, “Culture eats strategy for breakfast” and comes from the great Peter Drucker, considered to be the ‘father of contemporary management theory.’ I recently heard a manager, in an attempt to let me know he knew about emotional intelligence use this quotation, however, he said it in such a way that I…
What I learned at Harvard is that there is a large group of very committed people working at changing the world. Some of the Key Note speakers talked about changing the world through negotiation (Daniel Shapiro), through the study of neuroscience (Marco Iacoboni and Mary Helen Immordiano-Yang), through changes to public education (Tony Wagner), leadership…
Social and emotional intelligence skills are critical to success at work. And life. Some folks have an abundance of emotional intelligence. But what about the rest of us?
A surprising amount of meaning can me made in 140 characters. And as we say in brand management, it’s not what you say, it’s what people hear…
This lecture that Goleman gave at TED is an interesting reflection on compassion, connection and the role of information in caring…
It’s day two at the HRIA conference. This is some of our team posing yesterday at our booth. We’re at booth #410 just in case you want to come visit…
A friend is grieving the tragic death of a family member and has reached out to her community which includes me…
In this video, Melanie Rudd explains the results of some research at the Stanford Graduate School of Business. Do you have an experience of too little time? Are you time hungry? …
I’m not venturing off to do my PhD, not just yet, and when I do, I doubt Harvard will be possible for me. No, I’m off to Harvard University to present at the upcoming Nexus EQ Conference, June 24-26, 2013. The title of my presentation will be “Bulls in the China Shop: the Emotional Intelligence…
Do you ever feel like Bill Murray in Ground Hog Day when he walks around the corner morning after morning only to step in the same…
IDEO is a world leader in product design. The founder David Kelley tells us why empathy is so important to good design…
Please join us in welcoming the newest member of our team, Jenn Lofgren. Jenn’s background includes over fifteen years of experience in coaching…