Articles by The Emotional Intelligence Training Company

Problem solving is the enemy of empathy

Water colour graphic representation of microbial cells in red and blue and green and yellow and orange.

Our desire to problem solve might come from empathy, but it doesn’t express empathy. We struggle to see someone we love and care about in…

No guts, no glory: the evolution of the workplace

Sierra rock climber, going for it.

One of the biggest changes in the workplace over the last several decades is the transition from what has been called the ‘Dominance Paradigm’ where…

Courage, leadership, and your emotional intelligence

A father and son play in a field at sunset, wearing their capes and acting out superhero-hood!

Courage is not just about superheroes; it is personal and is found in everyday interactions and situations. It is the willingness to face agony, pain,…

Emotionally intelligent career advice: Who’s writing your reference letter?

A young worker stands thinking at the railing at an open office at work.

It continues to amaze me how some employees treat the very people who will be writing their reference letters. Who’s writing your reference letter or…

Elevating your self-regard

Illustration of a woman looking into a mirror and seeing something slightly different in the mirror.

We don’t make up these judgments. Dominant social discourses depict women as struggling with low self-esteem, imperfect bodies and flawed personalities. There are multi-billion dollar…

Emotional Intelligence resources

Leaders with Emotional Intelligence – published in the Art of Leadership Magazine, Spring 2013 (PDF)

Leading with Emotional Intelligence – presented at the ASEAN World HR Congress, Kuala Lumpur, 2010 

Coaching Leaders – published in the Vancouver Board of Trade periodical, “Sounding Board” (PDF)

Return on investment reports

There are two very interesting reports with research on the measurable impact of EI development in organizations:

  1. ROI and Emotional Intelligence (PDF)
  2. Leadership and emotional intelligence: driving ROI and performance (PDF)